FAQ

FAQ

How long does delivery take?
We ship orders twice weekly (Tuesday and Thursday) from Hamburg, Germany. Shipping within the EU usually takes 2-7 working days, to North America and Australia/NZ 7-15 working days and a bit longer to the rest of the world.

How much is shipping?
The shipping costs in Germany are 1,45 Euro and international shipping costs are 3,45 Euro.

Do you ship worldwide?
Yes, we do. Make sure your shipping address is correct!

Can I track my shipment?
Only if you are an wholesaler.

Do subscriptions renew automatically?
Subscriptions do not renew automatically.

Is there a digital version of the magazine?
Only from the first german print issue. You can find it at Amazon for kindle online. It will be the only digital issue.

How often do you publish new issues?
In 2015 we are planning to publish 2 issues.

Will you reprint sold out issues?
Only if there are enough buyers for the magazine. We can’t reprint an issue for only a few people. We have to print thousands of magazines to keep the costs low.